Shipping Policy

1. Introduction

Thank you for choosing Pierce Marketing for your purchase. We understand that timely delivery is important to you. This Shipping Policy outlines our shipping methods, costs, delivery timeframes, and other pertinent information regarding the shipping of your orders. Please read this policy carefully before placing an order.

2. Order Processing

Once you place an order on our website, we will process your order within 1-3 business days. You will receive an email confirmation containing order details and tracking information once your package has shipped. Please note that we do not process orders on weekends or holidays.

3. Shipping Methods and Delivery Times

We offer various shipping options for your convenience, and the delivery times depend on the chosen method and your location. The following are our standard shipping methods:

  • Standard Shipping: Typically takes 5-7 business days for delivery.
  • Expedited Shipping: Typically takes 2-3 business days for delivery.
  • International Shipping: Delivery times vary by country and can take anywhere from 7-21 business days. Customs processing may cause delays.

Please note that delivery times are estimated and are not guaranteed. Once the order is in transit, we cannot control shipment delays caused by carriers.

4. Shipping Costs

Shipping costs are calculated based on the weight of your order and the shipping method selected at checkout. You can view the shipping costs during the checkout process before finalizing your purchase. In some cases, we may offer free shipping promotions, which will be clearly stated on the website.

5. Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to follow your package’s journey to your designated address. Please allow 24 hours for tracking information to update after your order is shipped.

6. Shipping Restrictions

Currently, we only ship to select countries. If your address is outside our shipping area, we will contact you to discuss alternative options. Additionally, we cannot ship to P.O. boxes or APO/FPO addresses. Please ensure that you provide a complete and accurate address to avoid shipping delays.

7. Lost or Damaged Packages

If you believe your package has been lost or damaged during transit, please contact us at support@piercemarketing.store within 14 days of the expected delivery date. We will work with the carrier to investigate and resolve the issue. Please keep in mind that if the package is confirmed as delivered to the correct address, we are unable to issue refunds or replacements.

8. Returns and Exchanges

For information regarding returns and exchanges, please refer to our Return Policy. If you receive the wrong item or if an item is damaged, please reach out to us as soon as possible, and we will assist you in resolving the issue.

9. Changes to this Shipping Policy

Pierce Marketing may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about our shipping policy or your order, please feel free to reach out to us at support@piercemarketing.store. We are here to assist you!